Our guarantee
Your SATISFACTION IS GUARANTEED with every single item in the Official Merchandise.com ranges no matter wether that be from the Ferrari, Mclaren, Brawn GP, Mercedes GP or Renault ranges.
They are all backed by our comprehensive no nonsense guarantee. Faulty/Unwanted Goods: If you are not completely satisfied with your purchase, provided the goods are returned within 14 days, are in their original packing and in a saleable condition, we will issue an immediate refund or exchange. Please email us if you wish to return or exchange goods.
Whilst in a perfect world things would never go wrong. We are (thankfully) very much still a "People" business and should you have a matter of concern or complaint, please, please, please contact us as soon as possible. We pride ourselves on our customer service and will look to resolve any issue as quickly as we can.
